What is 2-1-1?

2-1-1 is an easy to remember, three-digit telephone number assigned by the Federal Communications Commission for the purpose of providing quick and easy access to information about health and human services.

2-1-1 Professional Information and Referral Specialists work with callers to assess their needs, determine their options and provide appropriate programs/services, give support, intervene in crisis situations and advocate for the caller as needed. 2-1-1 is currently available to 90% of residents in the United States.

The Mission Statement of 2-1-1 Tampa Bay Cares, Inc. is
“Creating connections through the power of information, innovation and hope.”

The long term vision of 2-1-1 Tampa Bay Cares, Inc. is “To be a vital community asset connecting people with resources that improve their lives.”

Who Can Use 2-1-1?

If you’re looking for help for a problem and you don’t know where to turn,
or you simply want information on a particular human service issue, 211 is for you.

What Type of Help Does 2-1-1 Provide?

  • Basic Human Needs Resources: food banks, clothing, shelters, rent assistance, utility assistance
  • Employment Support: financial assistance, job training, transportation assistance, education programs.
  • Health and Mental Health Resources: health insurance programs, maternal health, medical information lines, crisis intervention services, support groups, counseling, drug and alcohol intervention and rehabilitation.
  • Support for Older Americans and Persons with Disabilities: adult day care, congregate meals, Meals on Wheels, respite care, home health care, transportation, homemaker services.
  • Support for Children, Youth and Families: child care, after-school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.
  • Volunteer Opportunities and Donations: community involvement, volunteer centers, disaster relief.
  • Military and Family Support: programs that serve veterans and their families, community resources, mental health resources, counseling.

Call 2-1-1 24 hours a day, 7 days a week

2-1-1 is available 24 hours a day,
seven days a week.